Employee experience has come to be a game-changer in a short period of time, especially as organisations digitally transform.
The concept of flexforcing is nothing new, in many ways it’s just a new term for an old practice. You hire people to do specific tasks, not to fill vacancies, in the same way you might have hired contractors, consultants or even spot-purchased services from freelancers. What’s new is how it’s becoming a viable option for almost everyone.
Delivering Digital Transformation is one thing. Doing it when your entire organisation is remote is something completely different. Now, Employee Experience needs to be as much of the focus as Customer Experience. And, in fact, employee pain points can lead to valuable data insights into how you can improve your whole business.